TELUS Unlocking Some Cell Phones...for a price

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TELUS Unlocking Some Cell Phones...for a price

Postby jon » Mon Feb 07, 2011 10:54 pm

Today's Press Release from TELUS:

TELUS starts unlocking wireless devices on February 15
TELUS customers enjoy more more flexibility and freedom

Toronto, ON – TELUS today announced that starting February 15, “unlocking” will be available for most SIM-based devices (IDEN and HSPA) for TELUS postpaid customers. This new service is the latest in a series of initiatives to enhance the customer experience at TELUS by providing more flexibility and freedom in the way customers use their wireless devices.

“Wireless devices are far more sophisticated and powerful than they were even five years ago and our customers are asking us now to give them the freedom and flexibility to use these devices as they wish. We are listening and responding to their needs, through services like device unlocking,” said David Fuller, Chief Marketing Officer at TELUS. “It's all part of our commitment to continue to drive flexibility, simplicity and transparency within our offerings. Over the last few years, we've eliminated system access and carrier 911 fees, designed simpler family plans, created proactive alerts that notify customers going over their data allotments, and created options for our customers to upgrade to a new device faster. Helping our customers to unlock their device is just one more step in this overall service evolution.”

Customers subscribing to a monthly plan (postpaid) and using an active and eligible SIM-based device for a minimum of 90 days will be eligible to have their device unlocked for a fee of $50.

TELUS is commited to offering the best overall customer experience in the industry. As a part of our quality mandate, TELUS works closely with leading manufacturers to ensure that their devices are built and tested for optimal performance on TELUS' network. During that process, TELUS locks the devices in order to maintain TELUS-specific configuration settings such that customers are getting the best possible experience when using applications and services on TELUS' network.
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Re: TELUS Unlocking Some Cell Phones...for a price

Postby jon » Mon Feb 07, 2011 10:55 pm

Longer article on edmontonjournal.com:
http://www.edmontonjournal.com/news/Aft ... story.html
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Re: TELUS Unlocking Some Cell Phones...for a price

Postby PMC » Tue Feb 08, 2011 12:49 am

said David Fuller, Chief Marketing Officer at TELUS. “It's all part of our commitment to continue to drive flexibility, simplicity and transparency within our offerings. Over the last few years, we've eliminated system access and carrier 911 fees


I have a cell phone and an air card, and Telus stiffs me the network access fee for each device which totals $14.40 a month... and your story claims they don't bill this any more.... your Telus press release is a pack of lies Mr Fuller :mousewalk
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