Installing

[johnsykes]

I have removed the HP1200 Three In One printer from the computer. Deleted all files connected with the printer.
I want to install a BJC-4300 Canon printer that my daughter gave me.
I ran the disk....it loads to 89% then a message hits the screen

Severe
ERROR: failed to delete files


and, the install disk stops running


Any ideas?

[Jack Bennest]

Being a sports guy you must have a bat

[Steve Sanderson]

Do you have plug and play detection?
Just plug the printer in. Turn everything off...Then restart the computer and let it detect
the new hardware( Printer). It should then ask for the driver disk to load the appropriate drivers.

[johnsykes]

normally do have plug and play....I think the printer is too old.....no problem....getting a brand new HP tomorrow. Thanks all.

[another dog]

Just curious John, what OS do you use?

[johnsykes]

It's a Windows XP -

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name ACER
System Manufacturer Acer
System Model Aspire T325
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2926 Mhz
BIOS Version/Date Phoenix Technologies, LTD R01-B2, 06/01/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name ACER\John Sykes
Time Zone Pacific Standard Time
Total Physical Memory 768.00 MB
Available Physical Memory 109.49 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.81 GB
Page File C:\pagefile.sys

[another dog]

Do you have plug and play detection?
Just plug the printer in. Turn everything off...Then restart the computer and let it detect
the new hardware( Printer). It should then ask for the driver disk to load the appropriate drivers.

Thanks John, forget the old printer and wait for the HP and follow what Sandclan has to say.